Useful Information

All you need to know about staying at our Edinburgh hotels

Check In:

We guaranteed all bedrooms to be ready any time after 2pm on the day of arrival, however if you would like an early access of 1pm to your bedrooms this can be added for £10 per room. Please contact the hotel prior to arrival to arrange.
We are happy to store your luggage for you if you do arrive early to allow you to go and enjoy your day.

Check Out:

By 11am on the morning of departure.
Why not have a sleep in, forget checking out for 11am and extend your check out on your bedroom for the small cost of £10 per hour. (Latest check out 1pm)

Pets:

Pets are not allowed at the hotels

Smoking:

Smoking is not allowed on the premises.

Cancellation Policy:

If for any reason you cannot make it to stay, you will need to let us know no later that 2pm on the day before your arrival. If you don't let us know before this time unfortunately we will have to charge you the firsts nights stay. Remember to get a cancellation number to avoid any charges. If you are on advance purchase rate or a promotional rate fully prepayment is taken at the time of booking and your prepayment is non refundable and non transferable. If you have booked your bedroom through an agent the cancellation charges are the same as above, however, all amendments and cancellations must be processed through your agent, they cannot be done direct with the hotel.

WiFi:

Free Wifi throughout all hotels in bedrooms and public areas.

Parking:

Murrayfield Hotel & House has limited complimentary on site parking.

STAY Central Hotel, The Grassmarket Hotel and The Inn on the Mile do not have any parking on site however do have discounted parking nearby. Please ask at reception.

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